Frequently Asked Questions
How many phone numbers can I have forwarding to me?
A. Our smallest plan enables the user to setup forwarding the call to up to 10 different numbers.
Do I have to use the Auto-attendant?
A. The Auto-attendant can be turned off or on.
Can you ring more than one number?
A. Absolutely, the call can be routed to up to 5 different numbers, one after the other.
Can I customize my Auto-attendant messaging/greeting?
A. Yes, that’s one of the advantages to having our Connect plan! Give your business a custom touch and a more professional appearance.
Can I pick my own phone number?
A. Yes, during the sign up process for Nextiva service we give you an option to select your telephone number. Just remember in some cases depending on the circumstances there might be limited availability on the telephone numbers to select.
Are there any setup fees?
A. There are no setup fees or hidden charges with Nextiva.
How long is the contract for service with Nextiva?
A. Nextiva doesn’t lock you into a contract you are month to month.
Can I upgrade to a different service such as Connect 360 or Nextiva Office at any time?
A. Yes! You can switch service levels at any time just give us a call at 1-800-983-4289.
Am I charged for checking messages?
A. You can access your online account and retrieve your messages for free anytime. You will not be charged for having your messages forwarded to your email address.
Click Here to Sign Up Today!
Nextiva Goes Green
Nextiva Buzz
Nextiva has proven to be a leader not only in quality of service, but in price, support and value.
Unified Communications Magazine
Nextiva has proven to be a leader not only in quality of service, but in price, support and value.
Micahel Jones of WhichVoip
I look forward to seeing more innovative solutions from them as they continue to contribute to the future of VoIP and IP communications.
Greg, INTERNET TELEPHONY magazine
Our Customers
Our Guarantee
